Privacy policy.

Effective Date: October 27th, 2025
Last Updated: October 27th, 2025

Copper Owl Group (“we,” “our,” or “us”), a DBA of Alexandra Phillips Consulting LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website at www.copperowlgroup.com or otherwise engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Any information you share through contact forms, applications, or communications with us

  • We may also collect limited technical data automatically through cookies or analytics tools (such as Google Analytics) to understand how visitors use our site. This may include your browser type, device, pages visited, and general location data (city or country). We do not currently use cookies for advertising purposes but may do so in the future; this policy will be updated accordingly.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide coaching or consulting services.

  • Communicate with you about updates, offers, or events (only if you opt in)

  • Improve our website and user experience.

  • Maintain business records as required by law.

  • We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information under the following lawful bases:

  • Consent: When you provide your information voluntarily (e.g., newsletter signup or contact form).

  • Contractual necessity: To deliver requested services or consultations.

  • Legitimate interest: To maintain our business operations and improve our offerings.

  • Legal obligation: To comply with applicable laws.

4. How We Share Information

We may share information with trusted third-party service providers who help us operate our website and deliver services (for example, web hosting or scheduling tools). These providers are only given the information necessary to perform their work and are required to protect it.

We may also disclose information if required by law, regulation, or legal process.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. You can request that we delete your personal data at any time (see Section 8).

6.Cookies and Analytics

We may use cookies and Google Analytics to improve the performance and usability of our site. Cookies are small files stored on your device to help us remember preferences and analyze website traffic.

You can adjust your browser settings to refuse cookies or delete them at any time.

When we implement Google Analytics, we will use IP anonymization where available and comply with relevant privacy frameworks.

7. International Data Transfers

As a U.S.-based company, we may store and process your information in the United States. By providing your information, you acknowledge that your data may be transferred to and processed in the United States, where privacy laws may differ from those in your country of residence.

8. Your Rights

  • Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent at any time (for communications or marketing)

  • Request data portability.

  • Object to or restrict processing of your data.

  • To exercise these rights, contact us at hello@copperowlgroup.com. We will respond within a reasonable timeframe and in accordance with applicable laws.

9. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our client portal is HIPAA-secure and uses encrypted connections for goal tracking, touchpoints, and shared resources.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will be posted with a new effective date.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Copper Owl Group (DBA of Alexandra Phillips Consulting LLC)

Email: hello@copperowlgroup.com

Website: www.copperowlgroup.com